All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund you the total amount of your order, using the original method of payment.
1. Delivery Time
An estimated delivery time for our US customers is from 2 to maximum of 4 weeks and for international orders from 4 to 5 weeks. However, due to the COVID-19 situation, you may experience shipping delays.
Delivery time are calculated and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order.
Unless there are exceptional circumstances, we make every effort to fulfill your order within 3 business days of the date of your order. Business days means Monday to Friday, except holidays.
Please note we do not ship on weekends.
The date of delivery may vary due to carrier shipping practices, delivery location, method of delivery, and the items ordered. Products may also be delivered in separate shipments.
2. Delivery Instructions
You can provide special delivery instructions on the check-out page of our website.
3. Damaged Items in Transport
If there is any damage to the packaging on delivery, contact us immediately via the contact form or email us at firstname.lastname@example.org
If you have any questions about the delivery and shipment or your order, please contact us at email@example.com